Design FAQ

The design of your site is of huge importance for obvious reasons - let us set your mind at ease that we can handle your requirements.

  • Can I modify my website design if I want?
    Our designers make modifications to the 'site design', while you control most of the 'site content'. This means you can modify images and text on your pages but you can't modify the overall layout of those pages.

    The MightyMerchant system makes it easy for you to control the settings that are most important for you, but prevents you from making changes that will 'mess up' your site.

    You have a lot of control through the MightyMerchant Site Manager. If you have specific questions about what you can and cannot modify, give us a call.
  • Do I have to choose a template for my website design?

    No, we will design your site from scratch based on your ideas and preferences.

    You can also browse through the design library to look for ideas about your custom design.

  • I already have someone else designing my website, can you use that design?

    Yes, we'd be happy to work with your existing design. We may need to make some modifications to accommodate MightyMerchant features. We can go over any changes that may need to be made after we see the design you have. Here are a few sites we've put together where our customer had someone else design the site:
    www.crosbyandtaylor.com
    www.thatstyleworks.com

  • What if I don't like my website design?
    We'll work with you until you're happy. Our designers will discuss your design preferences before ever starting on your website's design. We will ask you about colors, the mood of the site, goals for the site, who your customers are and for a couple of websites that you think are appealing so that we can get a sense of what you like.

    Based on all of that information, the designer will create a mockup of a design and submit it to you for feedback. You will have an opportunity to request changes, and discuss options. We want you to be thrilled with your website so we will work to create a design that you are happy with.

    If after going through this process, we cannot meet your expectations - we will refund your money.
  • Do you design websites?
    Yes! We have been designing websites for over ten years, using the full-featured MightyMerchant eCommerce Platform. Our designs are custom fit to your business needs we assign you a designer and you'll get to know him or her pretty well.
    HEROweb websites stand out. See some of our website design work. We'd be delighted to build the same kind of online business for you.

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