What if I don't receive an invoice?

Invoices are generated and emailed on the 1st of every month.

These days, increased security measures and SPAM filtering algorithms among email providers presents complex challenges in getting email delivered to an Inbox. Something as simple as sending an email is no longer so simple. Email providers are very picky and the emails you receive from someone on a regular basis have the chance to be sent to the SPAM folder.

If you don't see an invoice, please check your SPAM folders. If you still can't find it, please contact us at billing@heroweb.com and let us know. We'll get a new one sent out.

Payments are still due on the last day of the month in which they were generated.


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