HEROweb

January 2017

We Have Moved our Office!
Starting today, HEROweb has a new physical location at 1976 Garden Ave. in Eugene, Oregon. We're excited to make...

Email Password Resetting
One of the most common support requests we receive is to reset forgotten email passwords. We know that it's...

Tech Tip: Assigning Items to Categories
On your MightyMerchant website, each item is assigned to at least one category. If you like, you can also...

New Service: Vendor Feed Generation
HEROweb has an ongoing commitment to developing new tools and capabilities for our wholesale and B2B customers. As part...

March 2016

New Service: Self-Managed Email
We are now offering a self-managed email option for customers who would like full access to email account and...

Feature: Timed Content
Timed content is one of our little-known features that can have a big impact on how you manage your...

Domain Pricing Increase 3/31/16
HEROweb offers domain management so you don't have to worry about losing your domain, sort through bogus domain renewal...

Knowledge Base: What is an API and Why is it Important to You
There is a good chance, if you are a website owner, that you have heard the term API, which...

Tech Tip: Accounts vs. Aliases
Understanding the difference between an email account and an email alias is key for creating streamlined email management practices...

Sites of the Month
It's been a busy month at HEROweb, with six new projects going live. We invite you to learn more...

January 2016

New Feature: Site Manager Announcements Panel
Communicating important announcements to our customers has been a challenge as many people are too busy to consistently read...

Introducing the MightyMerchant API
The MightyMerchant Application Programming Interface (API) is one of our most important features, and one that you never actually...

Industry News: Microsoft Retires IE 8, 9, 10
As of January 12th, 2016 Microsoft is no longer offering support or updates for Internet Explorer (IE) versions 8,...

Marketing Reminder: Referral and Google Tracking
We have an important tip for those of you who want to understand how people get to your site...

Sites of the Month
While we only have two new projects going live this month, January has been one of our busiest months...

December 2015

Resetting Your Site Manager Password
If you still log in to your Site Manager with a generic, default password such as "admin," we ask...

Adjusting Your AVS Settings
The Address Verification System (AVS) is a tool designed to help you detect and decline fraudulent transactions. Every gateway...

Documentation Update: Sale and Coupon Manager Documentation
The MightyMerchant Sale and Coupon Manager is a powerful tool that allows you to create a wide variety of...

Tech Tip: Embedding YouTube Videos on Your Site
With the rise of the smartphone, videos are becoming increasingly easier to create, and they can be a great...

New Sites and Mobile Redesigns
We're pleased this month to announce the launch of one new websites and and four mobile redesigns! We invite...

November 2015

New v5 Feature: Our New Beacon Support Request Button
If your site is on MightyMerchant v5 you may have noticed that a new blue button has popped up...

Tech Tip: Setting Your Web Page Addresses
One of the most important parts of managing your website is specifying your web page addresses. The good news...

Using 3rd Party Email Accounts
One tech support area that sometimes proves challenging is helping customers who are having issues receiving their orders at...

Documentation: Turning on Google Analytics Ecommerce Tracking
A simple step you can take to analyze the success of your website is to utilize Google Ecommerce Tracking,...

New Sites and Mobile Redesigns
We have an interesting mix of new websites and site redesigns this month which really demonstrates the diversity of...